Last Updated: December 2025

1. Introduction

Nigeria Waterways Directory (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use www.nigeriawaterwaysdirectory.com (the “Website”).

This policy complies with the Nigeria Data Protection Regulation (NDPR) 2019 and other
applicable data protection laws.

2. Information We Collect

2.1 Information You Provide

• Registration Information: Name, email address, phone number, business name,
  business address, registration number, job title
• Listing Information: Business details, services offered, operational areas, photos,
  descriptions
• Communication Data: Messages sent through our contact forms, emails, or support
  channels
• Payment Information: Billing details for premium services (processed through secure
  third-party payment processors)

2.2 Automatically Collected Information

• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent on pages, links clicked, search queries
• Cookies and Tracking: See our Cookie Policy for detailed information

2.3 Information from Third Parties

We may receive information about your business from public business registries, industry databases, or verification services to ensure listing accuracy.

3. How We Use Your Information

We use your personal data for the following purposes:

• Providing Services: Creating and maintaining your listings, processing registrations,
  responding to inquiries
• Communication: Sending account notifications, service updates, newsletters (with your consent)
• Improvement: Analyzing usage patterns to enhance Website functionality and user
  experience
• Security: Detecting and preventing fraud, abuse, and security incidents
• Legal Compliance: Fulfilling legal obligations and enforcing our Terms of Service
• Marketing: Promoting our services and relevant industry updates (with your consent,
  which you may withdraw at any time)

4. Legal Basis for Processing

Under the NDPR, we process your personal data based on:

• Consent: When you voluntarily provide information and agree to our terms
• Contract Performance: To fulfill our obligations in providing directory services
• Legitimate Interests: To operate, improve, and secure our platform
• Legal Obligations: To comply with Nigerian laws and regulations

5. Information Sharing and Disclosure

5.1 Public Information

Business listings you create are publicly accessible on our Website. This includes company name, services, contact information, and other details you choose to display.

5.2 Service Providers

We may share information with trusted third-party service providers who assist us with:

• Website hosting and maintenance
• Payment processing
• Email communication services
• Analytics and performance monitoring
• Customer support tools

These providers are contractually obligated to protect your data and use it only for specified purposes.

5.3 Legal Requirements

We may disclose information when required by law, court order, or government request, or when necessary to protect our rights, property, or safety.

5.4 Business Transfers

If Nigeria Waterways Directory is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.

5.5 With Your Consent

We may share information with third parties when you explicitly consent to such sharing.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS
• Secure authentication and access controls
• Regular security assessments and updates
• Employee training on data protection

However, no internet transmission is completely secure. We cannot guarantee absolute security of data transmitted to or stored on our systems.

7. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this

Privacy Policy. Specifically:

• Active Accounts: Data retained while your account is active
• Inactive Accounts: May be deleted after 24 months of inactivity following a notice
  period
• Legal Requirements: Some data may be retained longer to comply with legal obligations
• Deletion Requests: We will delete your data upon request, subject to legal retention
  requirements

8. Your Rights Under NDPR

As a data subject under Nigerian law, you have the right to:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal data (“right to be forgotten”)
• Restriction: Limit how we use your data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdrawal of Consent: Withdraw consent at any time without affecting prior
  processing
• Complaint: Lodge a complaint with the Nigeria Data Protection Commission (NDPC)
  To exercise these rights, contact us at privacy@nigeriawaterwaysdirectory.com.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. See our Cookie Policy for detailed information about the cookies we use and how to manage them.

10. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.

11. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.

12. International Data Transfers

Your data is primarily stored and processed in Nigeria. If we transfer data outside Nigeria, we will ensure appropriate safeguards are in place to protect your information.

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our Website with a new “Last Updated” date.

Material changes will be communicated via email or prominent notice on our Website.

14. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal data, contact:
Data Protection Officer
Nigeria Waterways Directory
Email: privacy@nigeriawaterwaysdirectory.com
Website: www.nigeriawaterwaysdirectory.com
Nigeria Data Protection Commission
For complaints: https://ndpb.gov.ng